FAQs

Frequently Asked Questions (FAQs)

Welcome to GlowUPGang! Below are some of the most common questions we receive. If you need further assistance, feel free to contact our support team—we're here to help!


1. What is GlowUPGang?

GlowUPGang is a beauty and care brand dedicated to delivering high-quality fragrances that enhance your self-care routine. From luxurious perfumes to gentle body mists, our products are crafted with premium ingredients for long-lasting scent and skin-friendly performance.


2. Are your products safe for sensitive skin?

Yes! All GlowUPGang products are formulated with gentle, skin-safe ingredients. We avoid harsh chemicals and prioritize clean, cruelty-free formulations. However, if you have specific skin sensitivities, we recommend checking the ingredient list or consulting with your dermatologist.


3. Are your fragrances long-lasting?

Absolutely. Our fragrances are designed to last throughout the day. We use premium fragrance oils and balanced formulations to ensure your scent stays fresh, vibrant, and noticeable for hours.


4. Do you test on animals?

No, GlowUPGang is proudly cruelty-free. We do not test on animals, and we ensure our suppliers follow the same ethical standards.


5. Where do you ship?

We currently ship nationwide [or specify countries/regions if international]. We’re working hard to expand our reach, so stay tuned for updates on new delivery areas!


6. How long does shipping take?

Orders are typically processed within 1–2 business days, with standard shipping taking 3–7 business days, depending on your location. You’ll receive a tracking number as soon as your order is on the way.


7. Can I return or exchange a product?

Yes! We offer a 7-day return or exchange policy on unused, unopened products. If you're not completely satisfied, reach out to our team and we’ll guide you through the return process.


8. Do you offer wholesale or bulk pricing?

Yes, we love working with salons, boutiques, and retailers. Please email us at elevatemedia2025@outlook.com for wholesale inquiries and custom pricing.


9. How can I contact GlowUPGang?

You can reach us anytime at elevatemedia2025@outlook.com or via our Contact Us page. Our customer care team typically responds within 24–48 hours.


10. Where can I follow GlowUPGang for updates and new product launches?

Follow us on social media to stay in the loop!
📷 Instagram: [@GlowUPGang]
📘 Facebook: [GlowUPGang Beauty]
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